Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms outlined below.

Return Request Period

Return requests must be submitted within 30 calendar days from the date your order has been delivered to you.

Return Conditions

To qualify for a return, items must meet all of the following criteria:

Be unused and in their original condition.
Include all original packaging and any accessories that were included with the product.
Show no signs of damage caused by improper handling.
Be returned in a condition suitable for inspection.

Returns that do not comply with these conditions may be denied.

Items Not Eligible for Return

The following types of products cannot be returned:

Customized or personalized items.
Digital products or downloadable content.
Gift cards.
Clearance or final sale merchandise.
Items that have been used, altered, or damaged after delivery.

Refund Processing

Once we receive and inspect your returned items, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to the original payment method within 5-7 business days. The total time for the refund to appear may vary depending on your payment provider and bank.

Order Issues

If you receive a defective, damaged, missing, or incorrect item, please keep the product and all original packaging until the issue has been fully investigated.

Return Shipping Responsibility

Customers are responsible for return shipping costs unless the return is due to a fulfillment error or a confirmed product defect. Shipping fees for your purchase will be calculated and displayed during checkout.